Ark Privacy Policy
Last Updated: April, 2025
At Ark Renewable Energy, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit arkrenewable.ca. Please review this policy carefully to understand how we handle your personal information.
Information we collect
When you interact with our website, we may collect and process the following types of information:
Personal Information
Details you voluntarily provide through forms, quote requests, or direct communication, including your name, phone number, email address, physical address, and other contact details.
Technical Information
Data automatically collected about your interaction with our website, such as your IP address, browser type, device information, operating system, and browsing activity.
Cookies and Analytics
We use cookies and similar tracking tools to enhance your experience, improve website functionality, and analyze traffic. These technologies may track usage patterns and allow us to deliver more relevant content
How we use your information
Your information may be used for the following purposes:
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Responding to your inquiries and providing requested services or information.
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Preparing and sending solar quotes or proposals.
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Improving the performance and usability of our website.
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Sending service updates, newsletters, or promotional content (if you have opted in).
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Fulfilling legal or regulatory obligations.
Sharing your information
We only share your personal data when necessary and under strict conditions:
Trusted Service Providers
We may engage third-party service providers to help us operate our business or provide services to you. These parties are bound by confidentiality agreements and are only given access to the information necessary to perform their duties.
Legal Requirements
We may disclose your information if required by law or to respond to valid legal processes (such as court orders or government requests).
Data security
We use appropriate industry-standard security practices to protect your personal data from unauthorized access, misuse, alteration, or loss. While we do our best to safeguard your information, no method of internet transmission is 100% secure. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies
Your Rights
Depending on your province, territory, or country of residence, you may be entitled to exercise specific rights regarding your personal information. These rights may vary based on the applicable laws in your jurisdiction, and in some cases, your request may be declined where permitted or required by law.
Here’s a summary of the rights you may have:
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Access to Information: You may request to see the personal data we hold about you and learn how we use and share it.
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Request Deletion: You may ask us to delete your personal information, subject to certain legal or operational exceptions.
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Correction of Information: If any personal data we have is inaccurate or outdated, you may request that it be corrected.
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Data Portability: In certain situations, you may request a copy of your personal data in a commonly used format, or that we transfer it to another organization.
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Limit Use of Data: You may ask us to pause or restrict how your information is used under certain conditions.
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Withdraw Consent: If we process your information based on your consent, you may withdraw that consent at any time.
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Appeal a Decision: If we decline a rights request, you have the right to appeal our decision by contacting us directly.
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Marketing Preferences: You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link at the bottom of our messages. Please note that you may still receive essential service-related messages (e.g., invoices, service updates).
We will never deny you service, treat you unfairly, or change the quality of service you receive simply because you exercised your privacy rights. For security reasons, we may need to verify your identity (e.g., through your email or account details) before processing your request.
If you're authorizing someone to act on your behalf, we may require formal documentation confirming that authorization, and we may also ask you to verify your identity directly with us.
We aim to respond to all privacy-related requests promptly and in accordance with the timeframes set out under applicable laws.
Use of cookies
Like many websites, we use cookies and related tracking technologies on our site to help operate, improve, and personalize your experience with Ark Renewable Energy.
Cookies help us:
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Remember your preferences and settings
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Analyze how visitors use our website
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Improve overall performance and functionality
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Offer relevant content, promotions, and advertising (including through third-party platforms)
We may also allow select third-party partners and service providers to use cookies or similar tools on our website to help tailor their services or advertising both on our site and elsewhere online.
Managing Your Cookie Preferences
Most web browsers accept cookies automatically, but you can update your browser settings to block or remove them. Please note that disabling cookies may limit your ability to use certain features on our site and could affect the performance of some services.
Blocking cookies may also not fully prevent third-party data sharing, particularly when it comes to analytics or advertising platforms.
Third party links
Our website may include links to other websites or services not operated by Ark Renewable Energy. We are not responsible for the content, privacy practices, or security of third-party platforms. If you follow a link to another site, we encourage you to review that site’s privacy policy before providing any personal information.
Information you share through third-party platforms (such as social media) may also be visible to other users and governed by the privacy policies of those platforms.
Inclusion of a third-party link on our website does not imply endorsement of that platform or its content.
Contact us
For questions about this Privacy Policy or how your personal information is handled, please contact us:
Ark Renewable Energy Inc
Email: info@arkrenewable.ca
Phone: +1 (587) 355 5565
By using our website, you acknowledge and agree to the terms outlined in this Privacy Policy.